Our shipping times are between 2-7 days. However, sometimes there are unexpected delays that may not be in our control. Sometimes it takes an additional 1-3 days to process your item during high-volume periods such as holidays and unexpected global events. Please be patient as we are working very hard to get your order to you as perfect as possible. 

1) Track your order here

2) Download the Shop App on the app store to get detailed updates 

For other information please contact support@monkvee.com and we will get back to you within 24-36 hours.